Privacy Policy & Cookies
JOVIS THE STUDIO Privacy Policy
This Privacy Policy is effective upon 20 November 2020.
JOVIS THE STUDIO is committed to protecting and respecting your privacy. This Privacy Policy aims to give you information on how we collect and process your personal data.
The JOVIS THE STUDIO website, and any other means of collecting personal data are controlled by JOVIS THE STUDIO SRL, referred to as “we”, “us” or “our” “Site” throughout this Privacy Policy. We are the primary data controller for the purposes of this website.
Information that JOVIS THE STUDIO collects:
JOVIS THE STUDIO collects personal information that allows us to provide you with a full range of customized services. The information that we collect from our users includes the following:
Information that you provide: JOVIS THE STUDIO collects and retains any information that you enter on our website or provide to us in any other way, including information regarding product search. You may choose not to provide us with certain information, but doing so may limit your ability to use our site or particular features and services that we offer.
Correspondence: In order to receive support from, or correspond with, JOVIS THE STUDIO you may choose to provide your email address, name, comments or other information.
Shopping: We ask for information such as your name, billing and shipping address, telephone number, email address and payment card information in order to process your purchase, confirm your order and ship your orders to you.
Email Alerts: In order to receive email newsletters about topics such as new product arrivals, special promotions, and general updates about new features and services, or other notifications, we require that you provide us your email address and opt into receiving our newsletters.
My Account: In order to shop online with JOVIS THE STUDIO, you must complete a registration form that requires select personal information such as full name, country, state, city and email address. By registering this information with JOVIS THE STUDIO, you are authorizing JOVIS THE STUDIO to store such information until such time you elect to change or delete it.
Information that we collect automatically:
JOVIS THE STUDIO and its authorized agents automatically collect and retain certain types of information whenever you interact with JOVIS THE STUDIO's website and services, which includes data provided by your browser or email client, such as your IP address, JOVIS THE STUDIO cookies, http referer, and the pages you request. Cookies are alphanumeric identifiers that your Web browser stores on your computer’s hard drive when you access JOVIS THE STUDIO's website and services. JOVIS THE STUDIO uses cookies to enable our systems to recognize your browser and record how and when our website and services are utilized. Most Web browsers allow users to receive notification when new cookies are set, specify which cookies to accept and reject, or disable cookies entirely (consult your browser’s “Help” menu for guidance on adjusting your settings). Some of JOVIS THE STUDIO's business partners may transfer cookies to your browser when you use our website and services. We do not control or have access to these cookies. In addition, we may also use “pixel tags” (sometimes called “Internet tags”, “web beacons” or “clear GIFS”) on our website. Pixel tags help us analyze our customers’ online behavior and measure the effectiveness of our website and our advertising. We work with service providers that help us track, collect, and analyze this information. We recommend that you accept all cookies from JOVIS THE STUDIO because turning them off may prevent access to certain features and services of our website.
Use of your personal information:
JOVIS THE STUDIO uses the personal information that we collect to provide you with our products and services, that includes use for auditing, research and analysis for the purposes of maintaining, protecting and improving our services; marketing and advertising either directly or through third parties; developing new services; or ensuring the proper functioning of our systems and infrastructure.
We may work with reputable and vetted third parties to assist us in collecting additional information about you, to combine the information you submit with their data to create a better picture of you as a customer, or to help us process your information in order to provide you with a better experience.
JOVIS THE STUDIO's employees, consultants, and contractors may have access to your personal information if necessary in the normal course of our business operations on a need to know basis.
JOVIS THE STUDIO may provide your personal information to third parties that we have contracted with to help us deliver services or process data (such as email delivery or transaction processing). In these cases, we only disclose information to the extent we deem necessary to achieve the purpose at hand and use service providers that have provided assurances about the security and confidentiality of the data that we share.
JOVIS THE STUDIO may share certain aggregated, non-personal information with third parties for marketing and other purposes, such as the number of visitors to our website, or the product search terms that those visitors used. Such aggregated, non-personal information does not identify you individually.
Opt-In and Opt-Out:
The information that you provide to process an order, such as email address, mailing address, or telephone number may be used to contact you regarding your order or to send you service-related updates. By submitting your mailing address, whether by placing an order or otherwise, you are opting into receiving direct mail marketing from JOVIS THE STUDIO. In order to opt out of receiving direct mail, email customercare@jovis.store with subject line, “Unsubscribe from direct mail” and include your name and the full mailing address in the body of the email.
The email address you submit when placing an order will not be used for marketing purposes unless you opt into receiving email newsletters. You can opt into email newsletters during checkout, when creating an account, or on email collection forms on the Website. You can opt out of, or change your preferences, for email marketing at any time. All email newsletters from us will include links to opt out or change your email settings.
This Cookies Policy explains to you how the Site uses cookies and also provides guidance on how to manage cookies. This Cookie Policy should be read in conjunction with the Privacy Policy. By continuing to browse or use the Site, you agree to the use of cookies as described in this Cookies Policy.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at office@jovis.store..com.
COOKIES
What cookies are
Cookies are small text strings sent from the Site to your device, where information is stored for various purposes. In particular, cookies allow the Site to recognize users on subsequent visits or enable other websites to recognize such users for particular purposes.
Website functionality cookies
These cookies enable you to browse the website and use our features such as shopping baskets and wish lists.Website analytics cookies
We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.Customer preference cookies
When browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.
By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
Changes to this cookies policy
Any future changes to this Cookie Policy will be posted on the Site and, where applicable, notified to users by email. Users are encouraged to read this Cookie Policy frequently to check for updates or changes.